# Insights

# Discover our insights and expert research

## Explore insights for your business

### Articles

- From assistance to action: What agentic AI means for financial institutions
  - The next wave of AI innovation brings powerful capabilities that require bank-grade trust and controls. [Learn more](https://www.fiserv.com/en/insights/articles-and-blogs/what-agentic-ai-means-for-financial-institutions.html)

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  - Washington Federal Bank elevates small business banking
    - Washington Federal Bank and Fiserv partnered to modernize cash-flow management for small businesses by consolidating disparate solutions. [Learn more](https://www.fiserv.com/en/insights/articles-and-blogs/washington-federal-bank-elevates-small-business-banking.html)

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  - 2026 Merchant trends: What’s shaping business growth this year
    - The first months of 2026 show meaningful shifts in how consumers shop, spend and engage. ISV platforms are helping merchants manage the changes. [Learn more](https://www.fiserv.com/en/insights/articles-and-blogs/2026-merchant-trends-whats-shaping-business-growth-this-year.html)

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  - A new weapon against an old form of fraud
    - AI tools can be used to fight check fraud and strengthen security at financial institutions, without hurting the client experience. [Learn more](https://www.fiserv.com/en/insights/articles-and-blogs/a-new-weapon-against-an-old-form-of-fraud.html)